Service & Calibration

PharmaMedSci provides technical consultation, remedial maintenance, preventative maintenance, and local calibration & certification.

Calibration & Repair Request Form

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Open Form
Open Form

System Maintenance

  • Manual inspection of all instruments and sensing points
  • Manual inspection of all computer systems and data devices
  • Manual inspection of all vacuum pumps and utilities
  • Virus scans, disk-fragmentation and surface scans on the key data collection devices.
  • System backups and data archives
  • Cleanup of all files and a system integrity test to maximize performance

Service & Support

  • Troubleshooting electronics
  • Laser diode or x-ray laser tube replacement
  • Firmware testing
  • Internal Instrument cleaning
  • Component replacement
  • Consumable parts replacement
  • Instrument Calibration (NIST traceable)
  • Canadian Based Instrument Removal


  • Fast turnaround
  • On-site calibration for systems
  • Including as-received test data
  • Repair and calibration of remotes, handhelds, and portables
  • Repair and calibration of other manufacturer’s particle counters
  • Reinstallation of the calibrated instrument


  • All service technicians are factory trained
  • Factory authorized service centres

All our products are supported for commissioning, warranty repair, non-warranty repair and service contracts by our offices in Montreal & Toronto.

Training on new systems operation is done by the factory technicians during commissioning and installation. Follow-up on training is arranged by the PharamMedSci sales team if required.

For Ottawa area, province of Quebec and Atlantic Canada, please contact:

For the rest of Ontario and the Western Canada provinces, please contact: